Check it’s not an emergency

Call 999 now if you have:

  • signs of a heart attack - pain like a very tight band, heavy weight or squeezing in the centre of your chest
  • signs of a stroke - face drooping on one side, can’t hold both arms up, difficulty speaking
  • severe difficulty breathing - gasping, not being able to get words out, choking or lips turning blue
  • heavy bleeding - that won’t stop
  • severe injuries - or deep cuts after a serious accident
  • seizure (fit) - someone is shaking or jerking because of a fit, or is unconscious (can’t be woken up)
  • sudden, rapid swelling - of the eyes, lips, mouth, throat or tongue


Our service times are 8.30am-4:00pm Monday to Friday (excluding bank holidays).

We aim to reply to requests within a few hours (during service times). If you make a request outside of our service times, your request will be dealt with on the next working day.

If it is past the service time and you feel that your request is urgent, please contact the surgery on 0114 272 5154.

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Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website